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      Customer support Representative- Check ‘n Go/Allied Advance Loan

      Customer support Representative- Check ‘n Go/Allied Advance Loan

      Customer support Representative- Check ‘n Go/Allied Advance Loan

      Would you enjoy supplying exemplary solution and building enduring consumer relationships? Do you want to go beyond old-fashioned jobs that are retail begin to build your career? Are you experiencing fascination with being an integral part of an industry-leading monetary solutions business? Do you want which will make your following move? In that case, we wish to speak to you!

      Summary of Part and Key Accountabilities:

      Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in metropolitan https://installmentloansonline.org/payday-loans-co/ areas and towns in the united states, these are typically greeting clients, processing loan requests, responding to inquiries about services and products, advertising new items, and much more — all using the aim of delighting our respected clients. We offer cash solutions for genuine people and attempt to function as the very first option for everyday economic solutions. We users give attention to building relationships to make sure client requirements are increasingly being offered utilising the most readily useful services and products we could provide.

      Essential Duties:

      • Relationship management: place our clients during the center of everything we do. Exemplify our Product product product Sales tradition. Serve and teach clients in the product profile. Escalate problems to your shop Manager, DDO, and Corporate Office if not able to resolve the problem straight aided by the client.
      • Cash control: Handle and count currency, money, and coins to incorporate handling a money drawer, counting money deposits, going cash from protected safe to cash cabinet as well as other money management needs. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop product sales reports at end of time and assist with resolving over/shorts as required.
      • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
      • Conformity: in charge of conformity with company/State policy and procedures Federal that is including regulation relevant.
      • Inbound/Outbound calls: response phone inquiries in reaction to questions that are general client applications, needs or any other problems. Put outgoing consumer courtesy and collection telephone telephone telephone calls relative to federal laws and store running procedures.
      • Brand Ambassador: improve the Check ‘n get brand name expertly and guarantee shop look (external and internal) is maintained to business requirements. Help in the execution of all of the business marketing plans and programs, ensuring accurate and prompt set-up, exceptional execution and within founded due dates.

      Minimal Education and Enjoy Forced:

      • 2 yrs past product sales and customer support experience chosen.
      • 2 yrs cash managing experience chosen.
      • Will need to have personal dependable transport in conformity with posted policy and procedure. This might NOT include transport that is general public transport from family members or buddies. Must keep a valid license and valid auto insurance while used by the business.

      Real Needs:

      Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), a good premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.

      About Axcess Financial:

      We have been a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to undertake their individual funds whenever, where and exactly how they need. It really is our objective to have individuals the amount of money they want whenever it is needed by them. We make certain we achieve this in a real means that is accountable and of their means.

      Dedication to Diversity:

      Axcess is invested in employing and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide origin, genetics, impairment status, age, marital status, protected veteran status or other class that is protected.

      This publishing is supposed to spell it out the basic nature of this work likely to be done and it is maybe not an extensive listing of all obligations, duties and abilities needed for the career.

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